To retain customers, improve your services, and get more feedback, start using customer feedback survey templates. They simplify the process, making it easy to collect valuable insights at every stage of the customer journey.
In this article, we'll show you how to create surveys for your customers and introduce some of the best templates available to streamline your efforts.
How to Create a Customer Feedback Survey?
Creating surveys from scratch can be time-consuming and complex. involve.me simplifies this process with its user-friendly AI survey generator. You only need to input basic information about your objectives, and then AI does the rest, crafting a survey with your company's branding in minutes.
Test It out Right Away:
Create your survey with AI
Just paste your URL & click generate
involve.me offers a range of customizable templates designed to fit various business needs. Here are a few examples:
Create Customer Surveys
Start with a customizable template
Each template is fully customizable, allowing you to tweak questions, add your branding, and adjust the design to match your company's look and feel.
After you edit the chosen template, publish your project and share it with your audience through email, social media, and other channels. You can also embed the feedback survey into your website like in the example below:
💡 Like the way this survey looks? It's a customizable template. Get it here.
A good template can make your life so much easier. Instead of starting from scratch every time you need to create a survey, you can use a tried-and-true framework that saves you time and ensures you get it right. Check this guide to learn what you can achieve with involve.me's survey tool.
With so many templates out there, finding the best ones can be tough. That's why we've put together a list of the top ten templates we know you'll love. These survey templates for your customers will streamline your work and deliver excellent results quickly.
1. Feedback Survey
This survey template is one of the best for gathering customer feedback in an engaging and concise way. Its sleek and vibrant design is sure to catch the eye. The satisfaction scale uses emojis, from happy to sad, to make it more interactive and fun for your customers.
The template includes eight pages, giving you plenty of space to add questions, incorporate your logo, and customize it to fit your brand.
2. Promoter Feedback Survey
The promoter survey template has a clean, simple design that focuses on keeping things brief and straightforward. It uses image-based responses with numbers from 0 to 10 to rate satisfaction—zero means very dissatisfied, while ten means completely delighted. There are also two sections where customers can share more details. The final page thanks customers for taking the time to complete the survey.
3. Customer Satisfaction Survey
This customer satisfaction survey template lets you ask a variety of actionable questions, measure key metrics like response rates, and track customer sentiment over time.
With nine pages, it’s designed to gather detailed feedback from your customers, encouraging them to share comprehensive information about their experiences.
4. Coffeehouse Rating
This simple 4-question customer satisfaction survey template is ideal for business owners who want to boost client loyalty. It focuses on the product by asking specifically about "coffee" and "service."
The template's straightforward design ensures the questions are easy to understand, avoiding any unnecessary complexity. It's a great choice for businesses looking to see how well their service meets their customers' expectations. The use of icons and background elements adds a touch of authenticity, making it easy and inviting for customers to share their feedback.
5. Workshop Feedback Form
Learn more about your customers with this comprehensive 7-page customer feedback survey template. If you offer a course, it's crucial to ask specific engagement questions to gather actionable insights.
This template includes satisfaction ratings and multiple-choice questions, along with open-text box questions that encourage customers to share detailed feedback. This helps you gain a deeper understanding of your clients' experiences.
6. Customer Satisfaction Survey
This nine-page template, with its vibrant themes and objective answer options, also includes comment sections for customers to share their thoughts and experiences.
This well-designed feedback survey is a valuable tool for identifying areas of concern. It provides management with essential information to make necessary changes and develop strategies for future customer satisfaction.
7. Workshop Feedback Survey
This seven-page template is designed to gather insights about your customers' workshop experiences and includes an email form.
The feedback you collect with this template will be invaluable for improving your workshops. Since customers often only reach out when they have problems, sending out this survey lets you see if they're happy with your services and how you can make them even better.
8. Event Feedback Survey
This event feedback survey template features eye-catching colors, making it engaging and appealing. It includes nine key questions that capture valuable insights about your event, helping you gather feedback from attendees and identify areas for improvement.
The questions cover various aspects such as the venue, organization, speakers, and overall satisfaction. The template also includes a few open-ended questions for detailed feedback, along with multiple-choice options for added convenience.
9. Customer Feedback Survey
This template is designed to help you better understand the shopping experience in your e-commerce store. With a clean black-and-white theme, it provides a consistent and user-friendly platform for customers to share their feedback. The survey spans eight pages and features clear, detailed questions.
Customers can rate their experience, list what they liked and didn't like, and offer suggestions. With this survey, you can gather valuable feedback to make meaningful improvements to your online store.
10. Customer Satisfaction Survey
If you're looking for a customer satisfaction survey template, this seven-page option is a great pick. It stands out with vibrant colors, attractive fonts, and buttons that enhance its visual appeal. The questions are designed to gauge customer satisfaction levels, making it highly effective.
Recent research underscores the importance of colors in prompting responses from customers. Moreover, this template is easily customizable to suit your exact needs. You can personalize it with your company logo, contact details, and adjust the questions as necessary, ensuring you gather valuable feedback with ease.
More Survey Templates
And that's a wrap! Here are our top 10 customer feedback survey templates to help you start gathering feedback. Remember, the best surveys are short and simple. Feel free to customize these templates to fit your business and meet the needs of your unique customers.
We hope these templates give you valuable insights into what your customers love about your product. If you need any help getting started, our team is here to support you every step of the way.
