By 2026, the global online survey software market is expected to reach an estimated $3.2 billion.
With such explosive growth, it's clear that companies across the world are increasingly leaning into data-driven decision making. But with an abundance of platforms available, which stands out from the crowd?
For many years, SurveyMonkey has been a go-to option but does it hold its ground against the innovative, user-centric platform like involve.me?
Let’s find answer to this question and explore these two platforms, comparing their diverse offerings, key features, and pricing in detail.
SurveyMonkey Vs. involve.me Rating
| SurveyMonkey | |
Best For | Creating customizable surveys, forms | Creating beautifully designed, responsive and custom |
Trustpilot | 2 | 4.4 |
G2 | 4.4 | 4.7 |
Crozdesk | 4.4 | 4.7 |
SurveyMonkey Vs. involve.me Pricing Plans
| SurveyMonkey | |
Free Trial | No | Yes |
Free Version | Limited: 10 question per survey, | Allows 100 submissions/month, 3 live projects, |
Starting Price / mo | $35 | $29 |
Starting Price / year | $31/mo | $39/mo |
Number of forms | Limited | Unlimited |
Form views | Limited | Unlimited |
SurveyMonkey Vs. involve.me Features
| SurveyMonkey | |
Multiple Outcomes | No | Yes |
Quiz Functionality | Yes | Yes |
Calculator Functionality | No | Advanced |
Advanced Math Functions | No | Yes |
Data Validation | Basic | Advanced |
Pop-up Embeds | Basic | Advanced |
Design Options | Basic | Advanced |
Detailed Funnel Analytics | No | Yes |
Completion Rates | Yes | Yes |
Partial Submissions | Yes | Yes |
Response Summary | Yes | Yes |
Export Data | Yes | Yes |
Custom Font | Yes | Yes |
Answer Piping | Yes | Yes |
Conditional Logic | Basic | Advanced |
Automated emails | Yes | Yes |
Insert images | Yes | Yes |
Insert Videos | Yes | Yes |
Payment Collection | Limited (Just Stripe) | Multiple Options |
Integrations | Yes | Yes |
Coupon fields | No | Yes |
Email Validations | Yes | Yes |
Device Specific Preview | Yes | Yes |
Social Sharing | Yes | Yes |
Webhooks & API | Yes | Yes |
Drag and Drop | Yes | Yes |
Custom Formula Builder | No | Yes |
Distribute Discount Codes | No | Yes |
Score Based Outcomes | Basic | Advanced |
Project Timer | No | Yes |
Skip Logic | Yes | Yes |
Onboarding Experience
involve.me makes a good first impression with its impressively user-oriented onboarding process. Right off the bat, it personalizes the customer experience by asking three key questions: the user's industry, company size, and the intended use for the platform. This approach makes getting started with the platform feel like a smooth, tailored journey, finely tuned to the user's specific needs.
On the other hand, SurveyMonkey's onboarding process leaves much to be desired, particularly for new users who might be unfamiliar with its interface. After logging in, users are directly ushered into the platform with no guided tour or even a set of initial questions to establish user context.
The absence of such introductory guidance can lead to confusion, given the array of options available on the survey platform. Consequently, users might find themselves spending a significant chunk of time just to understand the layout and capabilities of SurveyMonkey, potentially hindering their initial engagement with the survey tool.
Templates
SurveyMonkey stands out for its template library, spanning a broad range of categories such as business, education, events, healthcare, and more. These templates are designed to cover many use cases, from customer feedback, event feedback to customer satisfaction surveys.
However, it's important to note that many of these templates aren't free. This leads to potential disappointment when users find a suitable template only to realize it requires payment. In terms of design, SurveyMonkey templates are noticeably generic, requiring significant customization to create something unique.
In contrast, involve.me, a free Surveymonkey alternative offers a extensive collection of over 200 pre-built customizable templates, including various types of surveys (from simple surveys to market research surveys, personalized surveys, professional surveys, employee satisfaction surveys and more) and online forms. You can also create your survey from scratch.
What makes involve.me's templates unique is their visual appeal, designed to be engaging and customizable. This makes involve.me an attractive choice for contemporary users looking to create distinct surveys, quizzes, calculators, or forms. The flexibility of involve.me's platform allows for easy modifications to the design, adding or removing questions, and adapting the template to meet specific goals. An additional benefit is template category descriptions, supplying users with useful insights on potential uses and the target audience. This is especially helpful for users who may be uncertain about their specific needs.
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Usability & Customization
Creating a survey or form using the SurveyMonkey editor can be somewhat overwhelming, especially for users new to form-building software. Although it provides the option to choose from survey templates, but it has limited customization options. Its interface can feel crowded, making it challenging to locate all the basic features and form elements.
You can adjust questions from the sidebar on the left of the screen, where users can also implement conditional logic, modify formatting, and tweak design elements. However, the user experience (UX) design can feel dated at times, and the basic plan doesn't offer much in the way of survey design features.
Also, free plan users are frequently reminded to upgrade when adding an excess of questions, which could be a potential source of frustration.nofollow
involve.me, on the other hand, puts an emphasis on the client experience by delivering a user friendly interface with robust features for all skill levels. The platform's well-organized drag-and-drop functionality makes it easy for users to create customizable forms, quizzes, and interactive content.
The interface is clean and simple to navigate, with all options clearly displayed under the "Content Element" tab, making the design process smooth and efficient. This survey tool also outperforms SurveyMonkey in customization options, offering a variety of fonts, colors, themes, and question types to perfectly align content with brand aesthetics.
Users can easily add, move, and resize elements including images, videos, and logos, allowing for a higher degree of personalization. With involve.me, users can create truly unique content without any coding skills, demonstrating its adaptability and versatility as a platform.
Language Support
SurveyMonkey provides substantial language support, featuring translations in different languages for all buttons and fields. Survey monkey's multilingual surveys are best for global user outreach, allowing bilingual respondents to switch languages within the same survey. Moreover, it has a library of common questions for automatic translation.
However, involve.me offers a more versatile approach to language support. In addition to the wide range of languages offered - from English and French to Arabic and Hebrew, what sets involve.me apart is its flexibility. While the default language for new projects is English, users can change this setting when duplicating a project. All text within a project can be directly edited, allowing for greater customization based on specific user needs.
Furthermore, involve.me's commitment to expanding its language support is clear - users are encouraged to contribute translations in their native languages via support chat. This proactive approach caters to a wider user base and also encourages user collaboration, underlining involve.me's dedication to being an inclusive and user-friendly platform.
Accepting Payment
SurveyMonkey does allow users to accept payments, but it comes with a few restrictions. Firstly, this feature isn't available on the free tier, and secondly, the only payment platform it integrates with is Stripe.
While Stripe is undoubtedly a reputable payment processor, the lack of alternative options such as PayPal or Square could be seen as a limitation, potentially excluding respondents who prefer or rely on these payment methods.
involve.me provides a more comprehensive payment solution, offering integrations with numerous native payment platforms including Stripe, PayPal, and Square.
This wide array of payment options empowers users to effortlessly accept both one-time and recurring payments directly through their involve.me forms, quizzes, surveys, or lead pages.
In fact, these transactions can occur without respondents having to leave the platform, streamlining the process and improving the user experience.
Calculator Functionality
SurveyMonkey, while comprehensive in many aspects, falls short in offering a calculator functionality. This valuable feature is crucial for certain applications that necessitate dynamic calculations based on survey responses. The lack of this advanced functionality limits SurveyMonkey's versatility and means that it may not meet the requirements of all potential users, especially those needing complex calculations and condition-based results.
In contrast, involve.me shines in providing advanced calculator features. This platform supports both simple and complex calculations, with pre-designed templates and a conditional logic feature for IF/THEN scenarios with multiple conditions.
The platform's formula builder enables intricate calculations using basic operators and bracket symbols, allowing it to take user responses, perform calculations, and display results based on custom formulas.
Moreover, involve.me can generate varied outcomes based on individual scores, delivering personalized results according to user inputs. This enhanced flexibility in calculations significantly bolsters user interaction and engagement, making involve.me a standout option for users requiring detailed and dynamic calculations.
Team Collaboration
SurveyMonkey does offer team collaboration features in its team plans. These include granular permissions which can grant different team members varying degrees of access - allowing them to view, comment, or edit surveys. It also offers notification features when changes are made to a survey.
On the flip side, involve.me takes team collaboration to a whole new level. It provides users with the ability to invite team members to their organization's account and then designate them to particular workspaces and projects.
Moreover, it provides variable permission levels like 'editor' and 'viewer', offering more control to users over their workspaces.
These collaborative measures are executed efficiently through email invitations, thus simplifying the process. Not only can users invite new members, but they also have the flexibility to withdraw invitations, remove users, or modify user roles.
Survey Data Analysis
Survey Monkey offers a decent selection of data analytics feature that aids in understanding responses per survey. It provides a summary of results, complete with automatically generated charts (bar graphs, basic graphs) for a quick glance at your data. The platform also provides range of features such as cross-tabulation, filtering, and sentiment analysis to dive deeper into the data.
Data can be easily exported in user-friendly formats such as CSV and XLS. While these features are impressive, they are rather standard in the field of survey data analysis, and don't necessarily offer a unique experience.
In contrast, involve.me elevates the data analysis experience to an entirely new level with its detailed and advanced features. The analytics section provides access to your project's overall performance, offering key metrics like visits, submissions, completion rate, average completion time, and more.
It is one of the best survey tools because it presents a response summary that gives an aggregated overview of all participants' answers and outcomes. The 'Detailed Metrics' section offers insights into the user funnel, showing where drop-outs occur, the geographic distribution of users, and website embedding statistics.
The 'Responses' view enables a comprehensive view of individual participant data, while 'Personal Data' offers a search and sort feature for all collected personal data.
In the 'Payments' tab, the status of all submissions can be viewed. The platform also allows for easy data exporting, with options to filter responses by date, making the data management process much more flexible. These advanced reporting features demonstrate involve.me's commitment to providing thorough and user-centric data analysis tools.
Integration
SurveyMonkey supports integrations with popular platforms including, but not limited to, Google Sheets, Slack, Salesforce, and MailChimp. It allows you to automate workflows, sync data, and extract insights without having to manually transfer information from one system to another. However, integration options are limited and may not accommodate the needs of all businesses.
Whereas, involve.me offers a wide array of integrations, bridging the gap with more than 5000 apps through its Zapier integration.
This compatibility extends to tools across various functions such as CRM, email marketing, automation, project management, and more. Services like Google Analytics, MailChimp, ActiveCampaign, HubSpot, Salesforce, and many others are readily supported. Moreover, involve.me provides webhooks for seamless data transmission, and its native integrations with Stripe and PayPal offer a smooth payment collection process.
With its broader spectrum of integrations, involve.me offers adaptability, making it an excellent choice for businesses seeking extensive connectivity with their existing software ecosystem.
Success Pages and Redirects
SurveyMonkey provides options for a Custom Thank You page or a URL Redirect page at the end of their surveys, enabling users to add a personal touch or direct respondents to a different webpage. These two types of exit pages offer a basic way to conclude surveys or form experiences, yet there are limited features for customization and personalization, especially when considering projects with multiple possible outcomes or sophisticated follow-up actions.
In contrast, involve.me offers advanced custom redirect feature. This tool gives users the flexibility to replace the default "Thank You page" or "Outcome pages" with a custom URL of their choice, thus facilitating more personalized and dynamic user experiences. The feature is especially useful when a project requires multiple outcomes as each outcome can be linked to a unique URL, providing a highly tailored follow-up for each respondent.
Furthermore, involve.me enhances user confidence in the setup by offering a "TRY IT" button, allowing users to test the functionality before launching their project.
Data Validation
SurveyMonkey ensures data integrity through necessary field requirements. This means respondents must provide answers for all the required fields defined under the Options tab. However, one drawback is that the platform doesn't offer validation for the 'Contact Information' question type, meaning respondents can input data in any format, length, or range without encountering validation error messages. This lack of input validation may impact the consistency and quality of the collected data.
involve.me excels in data validation features, ensuring higher data quality and reliability. It offers email address validation, which not only checks for proper formatting but also prevents the use of disposable, personal, and duplicate email addresses.
Free text input validation lets users set answer requirements, including the length and character type, and phone number validation checks for the correct format based on the selected country code.
Also, it imposes restrictions on file uploads, allowing users to limit the number of files, restrict file size, and set file type limits.
This plethora of validation features provided by involve.me strengthens data integrity, which can greatly enhance the effectiveness of data analysis, positioning involve.me as a superior choice for data validation.
Conditional Logic
SurveyMonkey’s conditional logic features adopt an ‘if/then’ approach, which simplifies the user journey through forms and surveys. Users can easily add logic from the sidebar, directing respondents to different questions or pages based on their specific responses. While this approach to conditional logic is straightforward, and certainly helps in structuring the flow of the survey, it may lack the depth and flexibility needed for more intricate projects or advanced personalization.
involve.me, conversely, provides a more sophisticated and tailored approach to conditional logic. Its outstanding outcome logic feature supports a diverse range of content elements such as “Multiple Choice”, “Image Choice”, “Dropdown”, “NPS”, and “Sliders”.
With involve.me, users have the ability to create their own scoring logic, build complex custom formulas, and map one answer to multiple outcomes with different weights. This allows for projects that deliver tailored experiences based on a participant’s performance or user profiling.
In score-based projects, involve.me offers a variety of scoring methods:
individual score calculation,
counting correctly answered questions, or
creating a custom scoring formula.
This multifaceted approach allows users to adjust the scoring process to match their unique needs, such as prioritizing certain answers over others.
There are answer-based projects in which you can link each answer to one or more outcomes, or even no outcome at all. Also, with the “Individual Score & Calculation” option, users can assign different weight values to each answer, including zero or negative values.
Customer Support
SurveyMonkey delivers customer support with email assistance for users experiencing urgent issues. Their comprehensive Help Center is packed with instructional articles and video tutorials, providing valuable insights into how to make the most of the platform’s features. They also provide tips and guidance through their Surveys 101 section, aiding users in creating effective surveys that yield fruitful results. While this level of support is noteworthy, it primarily operates through asynchronous channels, which might not provide immediate help when users need it most.
involve.me, on the other hand, amplifies the customer support experience with a variety of touchpoints. Users also have access to a wealth of resources including YouTube tutorials, webinars, documentation, FAQs, and guides, all designed to help them make the most out of involve.me’s platform.
Users can reach out via email, fill out a form on the website, or best of all, start a chat conversation through the Support Center, facilitating immediate interaction with the involve.me team.
The involve.me community is another standout feature, providing a platform for users to ask questions, interact with others, and suggest features or improvements. involve.me’s comprehensive and accessible customer support system ensures users are well-equipped to maximize the platform’s potential, ensuring they always have access to the help they need, exactly when they need it.
Customer Reviews
Lastly, let's take a look at a selection of customer reviews that we've gathered from a reputable review site.
SurveyMonkey Reviews
Involve.me Reviews
Involve.me Vs Surveymonkey: Comparison Table
Tool Name | Best For | Standout Feature | Pricing | G2 Rating |
|---|---|---|---|---|
SurveyMonkey | Creating customizable surveys, forms, and quizzes | Large template library, multilingual surveys, basic logic | Free Trial: No | 4.4 |
involve.me | Creating beautifully designed, responsive custom forms, surveys, quizzes, and calculators | Advanced design, calculators, funnel analytics & 300+ templates | Free Trial: Yes | 4.7 |
Other Alternatives to Surveymonkey
Qualtrics
Qualtrics is a trusted survey tool that stands out as a comprehensive solution for organizations looking to make the most out of their data. Serving millions across the globe, this web-based platform offers an intuitive interface for designing surveys and collecting invaluable insights. Whether you're a small business or a multinational corporation, Qualtrics provides a valuable set of tools for gathering data through various channels like email, social media, and more.
Key Features
Provides a suite of features for quick and effective survey design, as well as comprehensive reporting.
Offers ready-made survey templates that make it easy to collect actionable customer feedback.
Advanced features like Stats iQ for complex statistical analysis and Text iQ for feedback analytics are backed by AI and machine learning technologies.
Comes with extensive security measures, allowing for anonymous surveys like employee satisfaction assessments.
Easily integrates with Google Analytics, broadening the scope of data analysis for online forms and surveys.
Reviews your survey questions in real-time and offers design recommendations.
Offers extensive integrations with tools like Salesforce, Adobe, and Marketo, making the platform highly adaptable.
Allows you to represent data in over 30 types of graphs.
Pricing
Qualtrics operates on a custom pricing model, rather than fixed tiers. The starting price is at $1,500 per year.
Customer Ratings
G2: 4.4 (526 reviews)
Capterra: 4.8 (400+ reviews)
Jotform
Jotform is one of the most sought-after online survey tools, renowned for its flexibility and features even within its free plan. With a visually appealing interface, it offers an extensive library of over 10,000 templates.
Whether you need to create simple surveys with up to 100 survey questions or want to delve into more customized design aspects, Jotform's remarkable customization and unique sharing methods like fillable PDFs make it a standout choice. Its ability to handle up to 100 monthly responses positions Jotform as a versatile tool for both individual and enterprise users.
Key Features
A vast library of form templates, covering a wide array of business requirements.
Creation of secure payment forms with no additional transaction fee, integrated with preferred payment gateways.
Mobile-friendly form management, allowing you to manage your surveys from your phone or tablet.
Offers HIPAA-compliant surveys, making it ideal for healthcare and other sensitive data collection needs.
Features customizable reports for data analysis and a PDF form builder.
Native integration options with many popular platforms like Slack, Dropbox, and Mailchimp.
Additional feature of turning collected data into tasks with Jotform Approvals.
Pricing
Free plan: 5 forms and 100 monthly submissions
Bronze plan: $39 per month for 25 forms
Silver plan: $49 per month for 50 forms
Gold plan: $129 per month for 100 forms
Enterprise plan: This is an advanced plan with unlimited survey submissions
Customer Ratings
G2: 4.7/5 (Based on 2000+ reviews)
Capterra: 4.6/5 (Based on 1500+ reviews)
QuestionPro
QuestionPro is a dynamic and flexible survey tool aimed at organizations looking to conduct market research and accumulate important insights. With its user-friendly interface it has positioned itself as a powerful alternative to SurveyMonkey. QuestionPro is designed to gather a diverse range of data such as customer feedback or employee engagement.
Key Features
Easily upload your company logo and choose from over 20 professional survey themes to maintain brand consistency.
Offers features like skip logic branching and advanced conditional logic to create more targeted and personalized surveys.
Create surveys in multiple languages to capture a broader demographic.
A library of ready-to-use survey templates simplifies the survey creation process.
Offline response collection feature enables you to collect data even when respondents are offline.
Shareable real-time dashboards make it easy to track survey performance and analytics.
Allows for more nuanced data interpretation through sentiment analysis and heatmaps.
Pricing
Essential Plan: Free
Advanced Plan: Starts at $99/month
Team Edition: Contact for custom pricing
Customer Ratings
G2 Rating: 4.5/5 based on over 700 reviews
Capterra Rating: 4.7/5 based on 350+ reviews
Typeform
Typeform is an online survey creator, specializing in the creation of sleek and interactive survey forms. Its unique one-question-at-a-time approach ensures smooth functionality across all devices and provides an engaging experience for both creators and respondents.
From a rapid onboarding process to an intuitive interface, Typeform streamlines survey creation from start to finish, offering plenty of options.
Typeform's attention to customer experience and its range of innovative features make it an outstanding tool for crafting and conducting surveys. Its focus on aesthetics and functionality caters to both beginners and experienced users, affirming its position as a premier online survey maker in the market.
Key Features
Transform surveys into engaging dialogues with an interactive and conversational format.
Select from a wide variety of customizable templates to match your brand and style effortlessly.
Create branching surveys to ask personalized and pertinent questions, enhancing customer engagement.
Utilize APIs and development tools to craft your survey system entirely from scratch.
Select from an array of advanced options such as multi-choice, rating scales, and image choices.
Link Typeform with popular platforms like Google Sheets, Slack, and Mailchimp for smooth operation.
Enjoy a consistent experience on all devices, from desktop to mobile, with responsive design.
Provide survey results into actionable plans with real-time analytics and reporting.
Logic jumps enable respondents to navigate directly to relevant questions, enhancing their experience.
Pricing
Free: At $0, receive up to 10 responses per month.
Basic Plan: At $25 per month, receive up to 100 responses per month.
Plus: At $50 per month, receive up to 1,000 responses per month, with no Typeform branding.
Business: At $83 user per month you get premium plan, receive up to 10,000 responses per month, along with detailed analytics.
Customer Ratings
G2: 4.5/5 (Based on 650+ reviews)
Capterra: 4.7/5 (Based on 750+ reviews)
Alchemer
Formerly known as SurveyGizmo, Alchemer is a popular online survey platform designed to deliver real-time insights through survey customization. Especially tailored for medium to large businesses, the platform distinguishes itself with a wide array of question types, advanced logic capabilities, and a focus on data security. With applications ranging from market research to customer experience management, Alchemer provides an intuitive yet powerful alternative to SurveyMonkey.
Key Features
Allows the creation of various kinds of surveys, including mobile in-app surveys, making it versatile for different data collection needs.
Offers customization options including logos and themes to ensure that the surveys align with your brand's identity.
Enhance the user experience with advanced logic functionalities for more targeted questioning.
Features a comprehensive dashboard that simplifies the feedback analysis process.
Seamlessly integrates with platforms like Salesforce and Webhooks, among others.
Comes equipped with a range of pre-configured templates that expedite the survey creation process.
Pre-configured NPS surveys are available for measuring customer loyalty.
Guarantees the protection of your data with disk-level encryption.
Notifications for negative feedback and customizable user roles and permissions for enhanced team management.
Pricing
Alchemer offers a tiered pricing model designed to accommodate a variety of needs, from individual users to small teams. Below are the pricing details:
Collaborator Plan: Aimed at individuals needing simple polls and surveys, this plan is priced at $55 per user per month. If you choose to be billed annually, you can save up to 52%.
Professional Plan: Designed for small teams of 1-3 members, this plan provides essentials for data collection and reporting. It costs $165 per user per month. Opting for an annual subscription allows you to save 46%.
Full Access Plan: For teams that require a robust solution for data collection and reporting, this plan is also designed for 1-3 members. It is priced at $275 per user per month. An annual subscription will net you a savings of 43%.
All plans offer the option to start with a free trial, giving you an opportunity to test the platform's features before making a financial commitment.
Customer Ratings
G2 Rating: 4.4 (836 reviews)
Capterra Rating: 4.5 (304 reviews)
Google Forms
Google Forms is a prominent online survey platform, renowned for its simplicity and efficiency. With its intuitive drag-and-drop interface, creating surveys becomes a seamless task. Users can not only tailor the design but also benefit from real-time response data and charts.
What sets Google Forms apart is its integration with other Google products and the provision of an extensive set of basic features entirely free of charge. Whether for personal use or business insights, Google Forms offers a versatile platform for all survey-related needs.
Key Features
Effortlessly integrates with Google tools such as Google Sheets and Drive, auto-collecting responses in a Google Sheet.
Features an intuitive interface, complete with drag-and-drop functionality and a straightforward question editor.
Choose from a variety of question types like multiple-choice, checkboxes, and linear scales for precise data collection.
Offers advanced reporting, analytics, and email notifications.
Excel in presenting real-time data and charts, allowing for comprehensive analysis, especially when linked to Google Sheets.
Offers offline editing and confirmation emails and reminders to improve respondent interaction.
Includes multipart forms and conditional logic, along with the ability to link responses to Google Sheets for collective viewing.
Pricing
Google Forms is free and available to anyone with a Google account without restrictions on the number of forms that can be created.
Google Workspace, starting at $12/month, is an option for businesses desiring access to all Google products.
Customer Ratings
Google Forms has an impressive customer rating of 4.7/5 on Capterra (from over 10,000+ reviews).
Formstack
Formstack Forms is an online form builder and survey solution tailored for medium to large businesses. Offering a user-friendly and code-free experience, Formstack simplifies the process of creating, managing, and sharing forms and surveys. If you need to deploy simple contact forms or complex event registrations and academic research surveys, Formstack offers the tools to make it happen. With a strong focus on data security and compliance, including GDPR and HIPAA standards, it's a formidable alternative to SurveyMonkey.
Key Features
Several customization possibilities allow for personalized data collection based on campaign rules, payment requirements, and specific data needs.
Designed to handle various needs from surveys to program registrations, waivers, and even academic research.
Easily embed your forms or surveys into websites for programs and events.
Offers a drag-and-drop interface for real-time survey creation and deployment.
Integrates seamlessly with more than 50 web applications including Salesforce, PayPal, and Mailchimp.
Create forms and surveys that are optimized for mobile viewing.
A/B testing, allows for the testing of different form and survey variations.
Captures data even when a form is abandoned and identifies the fields causing abandonment.
Ensures data security and industry regulation compliance, including GDPR and HIPAA.
Pricing
Formstack provides a 14-day trial for free.
The basic plan begins at $59 per month, but can be reduced to $50 per month if billed annually.
Customer Ratings
G2: 4.4/5 (Based on 350+ reviews)
Capterra: 4.1/5 (Based on 100+ reviews)
Zoho Survey
Zoho Survey is a versatile online survey and questionnaire-building software that offers a comprehensive set of prominent features for creating, sharing, and analyzing surveys. It's part of Zoho's broader suite of products, offering seamless integration with its CRM, help desk, accounting software, and more.
With its rich array of features, Zoho Survey allows users to create professional, customized surveys in minutes. From advanced logic to question scoring, it encompasses various tools for smart survey design and gathering feedback.
Its integration with the broader Zoho ecosystem, coupled with its strong reporting capabilities, positions Zoho Survey as an attractive choice for both basic and advanced surveying needs.
Key Features
Easily create different types of surveys (from employee satisfaction to customer feedback surveys) with a convenient drag-and-drop interface offering 30 form field types including Net Promoter Score, image selection, signatures, and more.
Custom survey templates and options to personalize your projects, including color schemes, background patterns, and fonts.
Share surveys through QR codes, private groups, website embedding, and support for mobile devices on iOS and Android.
Access and review collected data as it comes in, with advanced reporting and analytics features, even on the free plan.
Seamlessly collaborate with all Zoho Suite products like Zoho CRM, Zoho Flow, Zoho Analytics, Zoho Campaigns, and Zoho Projects.
Powerful features such as terms and conditions, save and continue later feature, timer, password access, and IP restrictions.
Offers multilingual survey to cater to diverse audiences.
Enables survey sharing, team collaboration, and provides charts and graphs for collective analysis.
Pricing
Free Plan: Includes different types of questions, 300+ templates, real-time responses, and 100 responses per survey. Also offers access to the best analytics features.
Plus Plan: Starts at $25/month (billed annually) for unlimited questions and responses. Monthly pricing starts at $35/month.
Zoho Pro Plan: Starts at $35/month (billed annually) for unlimited questions and responses. Monthly pricing starts at $49/month.
Customer Ratings
G2: 4.4/5 (Based on 800+ reviews)
Capterra: 4.6/5 (Based on 400+ reviews)
Get Feedback
GetFeedback is a powerful customer feedback management platform designed to collate and analyze customer responses across multiple touchpoints. It focuses on rendering brands more customer-centric by enhancing the quality of digital experiences. Tailored for businesses of all sizes, GetFeedback features capabilities for monitoring complaints, managing negative feedback, and segmenting customers. Although not as integration-rich as some of its competitors, it makes up for it with its detailed analysis and customizable survey options.
Key Features
Simplifies the feedback collection process by automating surveys and responses.
Provides deeper insights into customer behavior through its out-of-the-box dashboard.
Offers a selection of pre-designed survey templates, although choices are limited.
Surveys can be tailored to meet specific needs, with the option for branching logic to target relevant audiences.
Advanced data-driven decision-making is made possible through predictive analysis.
Supports mobile surveys and communication across different platforms.
Compatible with popular applications like Salesforce, Google Analytics, Slack, Jira, and Zendesk.
Pricing
Starting Price: Pricing details are available on request.
Salesforce Integration: Note that integrating with Salesforce may come at a higher cost.
Customer Ratings
G2 Rating: 4.5/5 (325+ reviews)
Capterra: 4.7/5 (50 reviews)
Quick Comparison Table
Tool Name | Best For | Standout Feature | Pricing | G2 Rating |
|---|---|---|---|---|
No-code, highly interactive surveys, quizzes, forms & calculators | Advanced conditional logic, 300+ templates, AI reports, payment collection | Free; Basic $29/mo | 4.7 | |
Qualtrics | Large enterprises needing advanced research & analytics | Stats iQ & Text iQ (AI analytics), enterprise security | Custom pricing (starts ~$1,500/yr) | 4.4 |
Jotform | Flexible form creation with 10,000+ templates | HIPAA-compliant forms, PDF builder, approvals | Free; $39; $49; $129/mo | 4.7 |
QuestionPro | Market research, sentiment analysis & offline surveys | Heatmaps, sentiment analysis, multilingual surveys | Free; Advanced $99/mo; Team Edition custom | 4.5 |
Typeform | Conversational, one-question-at-a-time surveys | Highly interactive UX, logic jumps, sleek templates | Free; $25; $50; $83+/mo | 4.5 |
Alchemer | Mid-to-large businesses needing advanced logic & customization | In-app surveys, enterprise security, powerful logic | $55; $165; $275/user/mo | 4.4 |
Google Forms | Free simple surveys with Google ecosystem | Unlimited forms, real-time charts, Sheets integration | Free; Google Workspace from $12/mo | 4.7 |
Formstack | Secure data collection, workflow automation & HIPAA compliance | A/B testing, partial submissions, 50+ native integrations | From $59/mo | 4.4 |
Zoho Survey | Surveys integrated with Zoho ecosystem | 30+ question types, multilingual surveys, strong reporting | Free; Plus $25; Pro $35/mo | 4.4 |
GetFeedback | Customer experience & feedback across digital touchpoints | Predictive analytics, customizable dashboards | Custom pricing | 4.5 |
Create Surveys Now with involve.me
As we wrap up our in-depth exploration of the online survey platforms of 2026, involve.me undeniably stands out as one of the best Surveymonkey alternatives as compared to other survey tools. It's the full package, offering user-centric design, advanced features, and integrations that surpass the likes of SurveyMonkey. If you're seeking a flexible, innovative, and engaging platform your data collection needs and create unlimited surveys, your search ends here. Start your journey with involve.me today, and transform the way you connect with your audience.
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FAQs (Surveymonkey Alternatives)
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A strong SurveyMonkey alternative should go beyond basic questionnaires and support advanced survey logic, logic and branching, and conversational surveys. involve.me is a robust survey platform, allowing you to create complex surveys, use advanced analytics, and analyze survey data to generate actionable insights, with less friction and a shorter learning curve.
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Several SurveyMonkey competitors offer a free plan, and some even include unlimited responses, which is often restricted in paid plans on traditional tools like SurveyMonkey. Free plans may come with limits on advanced features, but they’re usually enough for basic collecting feedback, testing surveys, or running small projects before upgrading.
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When choosing a customer feedback platform, look for extensive customization options, customizable survey templates, and support for advanced survey logic. The best tools also support survey distribution across multiple channels, offer advanced analytics, and are flexible enough to handle both simple forms and more advanced features like branching, scoring, and personalized survey flows.